Returns & Exchanges

At QVR Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unaltered condition. Please ensure all lace remains uncut and the original packaging is intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] within 30 days of delivery with your order number and photos of the product to begin the return process.

• 2.
  Receive Authorization

  Once your request is reviewed and approved, we will provide you with a Return Merchandise Authorization (RMA) number and the designated return shipping address.

• 3.
  Pack and Ship

  Securely package the hair in its original box, ensuring all tags and protective nets are included, then ship the package using a trackable courier service.

• 4.
  Inspection and Refund

  After our quality control team verifies that the hair has not been worn, cut, or dyed, your refund will be processed to your original payment method within 5-7 business days.